Influence of Organizational Culture on Employee Performance: A Case Study of TANESCO in Mwanza City

Abstract

The study examined the impact of organizational culture on the performance of TANESCO employees in Mwanza. This study examined the impact of organizational norms on employee performance at TANESCO and assessed the influence of organizational values on the performance of TANESCO employees in Mwanza. Determine the extent to which organizational rules influence employee performance at TANESCO. Hall's High-context and Low-context cultures theory and Edgar Schein's theory of organizational culture were utilized by the researcher. In addition, the study employed a quantitative methodology and descriptive designs, with a sample size of 167 respondents. The researcher collected a total of 163 questionnaires from TANESCO in Mwanza, Tanzania. In this investigation, information was gathered via questionnaires and analyzed using SPSS Version 23. The researcher received 163 questionnaires that were filled out. Using the unstandardized Beta coefficient and Sig Values, the regression equation revealed that, if all other factors are held constant, each independent variable explains the dependent variable. Organization Rules (OR) explains 75% (.750) of employee performance with a significance level of.000. Additionally, Organization Norms (ON) explain 98 percent (0.98 percent) of employee performance with a significance level of 0.003. Lastly, Organization Values OV explained 70% (.701) of employee performance with a significance of 0.004. Consequently, the regression model effectively demonstrates a significant and positive relationship between independent variables and the dependent variable. The study recommended that despite the presence of an effective organizational culture, the management of TANESCO should opt to determine the effectiveness of other factors such as employee motivations and employee recognition based on the efforts they have demonstrated in implementing the company's mission and vision. This will aid in maintaining the organizational culture and simultaneously improve employee performance. The study also suggests that organizational culture should include employee benefits to improve the employee's perception of the company. Thus, TANESCO and their management must consider enhancing these factors to maximize the performance of their employees by enhancing the quality of service delivery while maintaining brand awareness among consumers.