Volume 2, Issue 2 (July-December) 2021

Articles

• A Study on Clients Perception and Satisfaction Level on the Quality of Services Rendered by Courier Service Providers

  M. Deepalakshmi

  1-9

  • Requires Subscription PDF

• A Literature Review of Contribution of Green Productivity to the Success of Business Performance

  R. A. S. A. Perera, T. S. M. Amarasena

  10-17

  • Requires Subscription PDF

• A Study on Consumer Behavior in Selecting Smart Phones

  R. Lakshmi Priya

  18-21

  • Requires Subscription PDF

• Application of the Lean Tools towards the Process Improvements of the Label Quarantine Process in the Warehouse Operations– A Case Study Based on ABC Apparel (Pvt.) Ltd in Sri Lanka

  G. S. Dandeniya, R. A. S. A. Perera, T. S. M. Amarasena

  22-32

  • Requires Subscription PDF

• Services Marketing Mix: The Twelve Ps

  S. M. Ikhtiar Alam

  33-43

  • Requires Subscription PDF